NICE AND EASY
Welcome to EASY TV's customer care.
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With 15 years in the business, we've made our instruction videos step by step and easy to follow.
Take the time to watch these tutorials. Once you learn the basics, you can customize your streaming experience to your style.
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If you need to contact our support staff for additional assistance, make sure your contact details are accurate and up to date, we need to get a hold of you to fix your issues and complete our account profiles.
STREAMING AND
QUALITY ISSUES
When you experience an issue with a channel, or interruption of service, submit a message through our support chat. We'll contact you right away and resolve your issue.
Only report a channel that is down or has problems when you are trying to actively watch that channel. Unnecessary reporting of down channels give false reports to our server technicians.
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This will help to keep the channels reporting to most important to least important. Please be patient, down channels are reported by viewers in real time, and immediately looked into and resolved as quickly as possible.
VIDEO ON DEMAND
SUPPORTED PLATFORMS
GoTV APK Android app: Best Option
Apple Devices
Amazon 4K Firestick or Fire TV
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We suggest setting up the newer Android GoTV app. It is for Android 5 or higher android boxes. There is also a similar app for apple devices.
You can also set up the for Apple Devices. Instructions for both are below.
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If you have one of our boxes you likely already have this software installed and disregard this section - otherwise this is how you add them.
EASY IPTV AND VIDEO ON DEMAND
TUTORIALS AND TECH SUPPORT
We provide simple to follow instruction videos to get you started. We've covered our customers issues for over 15 years of service, now we've updated our technical support. If your issues persist, contact Glenn Milliken for further assistance.
We offer our customers various ways to access our service that best suit their viewing needs. Follow this guide about your account, amount of viewers, and other specific details.
To make sure you're getting the most compatible device for our service, learn more about what works best.
Speed tests are an important way to tell the signal strength of your internet service. Some have discovered they haven't been given the speeds their internet providers have promised, costing them time and money.
It's important to know what speed your service runs at to be sure you're getting the best experience.
Customers have reported Max other 4K freezing, with this tutorial you can set your system up to avoid this interruption.
For those interested in the technical conflict with Max Firesticks, we go into detail on the issues surrounding the incompatibility.
Finding subtitles and audio languages made easy, follow these instructions to change these settings.
This instruction guide shows you how to delete a login from your app.
There are many options for Hockey in Canada, in this guide you learn how to find Canadian Broadcasting for NHL games.
How to properly reboot your Firestick, to avoid complications follow these instructions.
How to find what specific version of Firestick you have, this will help you trouble shoot other possible issues you may encounter.
This is a special tips and Tricks video for the GoTV app. In this video we show you how to use the search option including the master search, update playlist, refresh EPG, how to add favorites, and how to close the GoTV app properly. We offer tons of features and pointers to customize your viewing experience.
How to get your Apple products set up for IPTV or VOD
How to access customizable options for your Firestick.
How logging in automatically loads the present day of TV Guide.
Sort your Movies and Series so you can tell what new movies and TV episodes just got added.
Still having issues?
Click the contact button at bottom right to contact our support